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Refund Policy

Eligibility for Returns

Items can be returned with in 30 days of receipt.  To be eligible for a return, the item much  e in it original condition, unworn, and all tags attached.  Please note that customized or personalized items are not eligible for returns unless there is a defect or error in production.

To initiate a return, please contact our customer service team at sasquatchsurfco@gmail.com.  We will Provide you with a return authorization and instructions on how to send your item back.  

Return Shipping costs are the responsibility of the customer, unless the return is die to a manufacturing error or defective product. 

Once we receive and inspect your returned item, we will process your refund to the original payment method within 5-7 business days.

If you wish to exchange an item for a different size or design, please follow the return process and place a new order of the desired item.

Thank you for choosing Sasquatch Surf Co, If you have any questions about our return policy, feel free to reach out to our customer service team.

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